Terms and Conditions

Last updated: September 15, 2026

Welcome to Fast Cell Repair. These Terms and Conditions apply to your use of shop.fastcellrepair.ca and purchases made through our online store.

Please read these terms before placing an order. Nothing in these terms limits any consumer rights that cannot lawfully be excluded.

1. Use of Our Website

You agree to use our website for lawful purposes and provide accurate information when placing orders, creating an account, or contacting us.

You must be legally able to enter into a purchase agreement or have the involvement of a parent or legal guardian.

You must not attempt unauthorized access, introduce harmful software, interfere with website functionality, or submit fraudulent orders.

2. Product Information

We aim to provide accurate product descriptions, specifications, prices, and availability information.

Before purchasing, review the product’s model, condition, storage capacity, colour, compatibility, and included accessories where applicable. Products offered as used, refurbished, or open-box will be identified in the listing.

Product images may be illustrative. Please refer to the written description for the specific features and condition of the item being purchased. This does not affect your right to receive goods that match their description.

Contact us before ordering if you need clarification about a product.

3. Prices and Payment

The price and currency applicable to your purchase are displayed on the website or at checkout. Applicable taxes, shipping charges, and other disclosed fees are shown before you submit your order.

Payment must be made using a method offered at checkout. You must be authorized to use the payment method provided.

Prices and promotions may change for future purchases. Changes do not alter the agreed price of an accepted order.

If a pricing error affects your order, we will contact you to resolve it. We will not charge an increased amount without your agreement.

4. Orders and Availability

Order fulfilment is subject to product availability and successful payment processing.

If an item becomes unavailable or an issue prevents us from fulfilling your order, we will notify you. We will not substitute a different product without your agreement.

If we cancel an order, we will refund the amount paid for the cancelled items, including applicable taxes and any related delivery charges that are no longer payable.

We may decline fraudulent or unauthorized transactions, subject to applicable law.

5. Shipping and Delivery

Available shipping options, charges, and delivery information are provided during checkout or communicated as part of your order.

You are responsible for supplying a complete and accurate delivery address. Contact us promptly if you notice an error.

Delivery estimates may be affected by carrier delays or circumstances beyond our reasonable control. These delays do not remove any cancellation or refund rights available under applicable law.

If your order is missing, damaged, or significantly delayed, contact us so we can investigate and arrange an appropriate resolution.

6. Order Changes and Cancellations

To request an order change or cancellation, contact us as soon as possible with your order details.

We will try to accommodate requests before dispatch. If the order has already shipped, a return may be necessary.

Nothing in this section restricts any statutory cancellation rights.

7. Returns, Refunds, and Exchanges

Any additional return or exchange conditions disclosed before purchase apply to your order, subject to applicable consumer protection laws.

To request a return, refund, or exchange, contact us with your order number and the reason for your request. We will explain the applicable process and provide return instructions.

If you receive an incorrect, damaged, or defective product, please notify us promptly. We may request photographs or other information to help assess the issue.

Where required by law, we will provide an appropriate remedy. Any store policy or final-sale designation does not remove rights or remedies that cannot lawfully be excluded.

8. Warranties

Any additional store or manufacturer warranty offered with a product is subject to the coverage and conditions supplied with that product or disclosed before purchase.

Contact us with your order details if you experience a product fault or need help with a warranty claim.

Additional warranties do not replace or limit statutory warranties or consumer rights. Keep your order confirmation or proof of purchase to help us locate your transaction.

9. Customer Accounts

If you create an account, keep your login credentials secure and your account information accurate.

Notify us promptly if you suspect unauthorized access.

We may restrict account access where reasonably necessary to investigate fraud, protect security, or address misuse. Any restriction does not remove our obligations relating to existing purchases.

10. Promotions and Discount Codes

Promotions and discount codes are subject to the conditions displayed with the offer, including eligibility, expiry dates, and product exclusions.

Discounts apply only as described in the relevant promotion. Changes to an offer will not affect discounts already applied to an accepted order.

11. Intellectual Property

Website content, including our branding, text, graphics, and original images, belongs to Fast Cell Repair or its licensors.

You may use the website for personal shopping and reference. Commercial copying, redistribution, or reuse requires permission unless otherwise permitted by law.

Third-party names, logos, and trademarks belong to their respective owners. Their appearance on our website does not by itself imply an affiliation or endorsement.

12. Privacy

Our Privacy Policy explains how we collect, use, share, and protect personal information.

Please review it before providing personal information through our website. Accepting these terms does not constitute consent to optional marketing communications.

13. Third-Party Websites

Our website may contain links to third-party websites or services. We do not control their content or privacy practices.

Review their terms and policies before providing information or using their services.

14. Website Availability

We take reasonable steps to maintain our website, but access may occasionally be interrupted by maintenance, updates, or technical issues.

If a technical problem affects your order or payment, contact us so we can investigate.

Nothing in these terms excludes liability, warranties, or remedies that cannot legally be excluded.

15. Applicable Law and Disputes

These terms are subject to applicable Canadian federal, provincial, and territorial laws. Mandatory consumer protections available in your place of residence continue to apply.

If you have a concern about your purchase, contact us so we can work toward a resolution. This does not prevent you from exercising your legal rights or contacting a consumer protection authority.

16. Changes to These Terms

We may update these Terms and Conditions from time to time. Revised terms will appear on this page with an updated date.

The terms applicable when you placed your order will continue to govern that purchase unless you agree otherwise or a change is required by law.

17. Contact Us

For questions about these Terms and Conditions or your order, please contact:

Fast Cell Repair
Phone: 604-374-5945
Email: info@fastcellrepair.ca
Website: shop.fastcellrepair.ca